Virtual Addiction Counselling

Chat with an Addictions Counsellor now via Video, Phone, or Message

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"We Now Offer Addiction Counselling from the Comfort of Your Own Home"

Addiction Counselling and you

We know this uncertain time can be overwhelming. Please reach out to us and schedule an appointment with an addiction counsellor. If you are looking to speak to a counsellor urgently please click send a message and the next available counsellor will contact you.

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Book with an addiction counsellor now

Book a one-one-session via video, phone, and message with a Counsellor to handle your needs

Message Chat with a Counsellor

Message Communication

  • If you feel that you require an immediate response and are unable to find availability in the schedule, please message us here and you will be put in the queue for the next availability.
  • Enter questions that you'd like to discuss within the message consultation.
  • Attach any supporting videos, pictures, or documents for our professional to review.
  • Consultation summary provided upon completion. You can access your past consultation summaries at any time.
  • Requirements: Any device using Chrome, Firefox, or Safari. Do not use Internet Explorer.
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Phone Call with a Counsellor

Phone Communication

  • Phone conversation with an addiction counsellor. We call the number you provide!
  • Enter questions that you'd like to discuss within the message consultation.
  • Attach any supporting videos, pictures, or documents for our professional to review.
  • Consultation summary provided upon completion. You can access your past consultation summaries at any time.
  • Requirements: Any device using Chrome, Firefox, or Safari. An actual phone is required. Do not use Internet Explorer.
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Internet Call (Audio or Video) Call with a Counsellor

Video Communication

  • A video conversation with an addiction counsellor. The video consultation is done within our platform, no downloads needed!
  • Enter questions that you'd like to discuss within the message consultation.
  • Attach any supporting videos, pictures, or documents for our professional to review.
  • Consultation summary provided upon completion. You can access your past consultation summaries at any time.
  • Requirements: Apple phones and tablets (iPhone 5+, iPad 2+, iPod Touch 5+, iPad Mini) are supported using OS v11.0+ and the Safari browser is required. Older Apple iOS devices are not supported. For all other devices (PCs, Laptops, Android 4.1+), the latest versions Chrome or Firefox are the required browsers. Do not use Internet Explorer. The device must have a camera and microphone. A Wifi connection is recommended for the best experience but not required.
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About CACCF

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The Canadian Addiction Counsellors Certification Federation (CACCF) is a not for profit Ontario registered organization that has been in operation for 39 years. The CACCF promotes, certifies and monitors the competency of addiction specific counsellors in Canada using current and effective practices, which are internationally recognized. We certify thousands of Addiction Counsellors across Canada. The CACCF is Internationally recognized as the gold standard provider in addiction credentialing both in Canada and on the International stage. We follow best practices related to the issuance of addiction credentialing as clinically researched and confirmed by the International Certification and Reciprocity Consortium. Our mandate is to protect the public. The certifications CACCF issues along with our professional conduct review process provide public protection for counsellors, employers, clients and their families".

How Our Platform Works

It's extremely easy to use our consulting platform. Follow the simple steps below!

Sign-Up

Get started with our platform by clicking the ‘Register’ button in the top right corner. There is no fee to sign-up!

Schedule Appointment

Once in the application, select your preferred communication channel (video, phone, or message) and select an available time slot. For messages, a time slot is not needed and our experts typically respond in 24 hours.

Communicate with your Expert

Our unique communication system provides a high quality video chat with an expert within the browser on your phone or desktop, no app install required! If you don`t have camera, our experts will call you on the phone!

Consultation Summary

Our experts provide a written summary of your consultation that`s available for you viewing at any time.